Aevum Policies

Warranty

All Aevum watches are covered by our 2 year manufacturers defect warranty which covers manufacturing defects during creation and assembly otherwise missed by quality control as well as mechanical faults in the movement from creation and assembly.

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The Aevum 2 year manufacturers defect warranty does not cover:

- Damage resulting from accidents, drops, improper handling, normal wear and tear or lack of care.

- Water damage due to the crown being left open.

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This warranty is not applicable if the watch has been damaged by negligence or servicing not done by an accredited and approved watchsmith or other factors unrelated to defects in material or workmanship.

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Contact bryan@aevumtime.ca for warranty service and questions.  Shipping fee will apply to all warranty service.

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Duties and Taxes

Duties and taxes are the sole responsibility of the buyer to pay.  Please familiarize yourself with your country's duty and tax costs prior to ordering.

Returns

Returns are accepted if the watch is in original new working order in its original packaging within 10 days of arrival.  The original amount minus the shipping costs will be refunded upon return and inspection of the watch.  All components must be present and all components must be free of blemishes, scratches, scuffs and any other damages.  10% of the watch value may be retained for restocking costs as well as to produce another handmade strap (used handmade straps will not be reused on a returned new watch unless it is 100% unworn).  Returns must be shipped in their original packaging tracked and insured at the buyers expense  (shipments where all costs, taxes and duties are set to "Receiver" will be declined).  Contact bryan@aevumtime.ca for return address information prior to sending.